For other time zones, click here. For other time zones, click here. Do you sometimes put your fingers on the keyboard and you don't know where to start? Do you find it annoying when you receive an email full of long-winded jargon and scattered information? Do you wonder what's the best way to write so it doesn't sound like a template? Don't worry, you're not alone. With so many emails, letters, reports and other documents to write, and with time being an issue, writing effectively can be very demanding. But the truth is that your writing skills can make a big difference to your efficiency, productivity and customer loyalty. In this special live webinar, we'll look at: What's going wrong in our writing today The key challenges you face in your writing Why some writers come across as cold and unnatural One key mistake many writers make, and how to fix it How to spend less time thinking about what to write How to help readers understand and act on your message With over 30 years training communication and business writing skills, I've trained thousands of employees in global organisations like Fuji Xerox, Toyota, DHL, AIA, BNP Paribas, and many more. I know the challenges you face, and I want to help you to fix them. I want to show you how to communicate with heart, and the benefits that you and your organisation can gain when you start communicating with heart. I hope you'll join me in my free live webinar. In today's fast-paced, technology-driven world, you cannot afford not to learn how to communicate with heart! I'd love to show you how.		Special Bonus for Live Attendees For everyone who attends the live session, I'll send you my special checklist 'Top 10 Reasons Why Your Writing Doesn't Work and What You Can Do About It'. You'll learn the importance of keeping the reader in mind. You'll find out why passive voice worked 50 years ago but it doesn't work today. You'll discover why we have to get rid of decades-old writing like... well, you'll find out in the checklist. And so much more.

ABOUT SHIRLEY Shirley Taylor has established herself as a leading authority on communication and business writing skills. She has written 12 books on communication and business writing skills. The seventh edition of her international bestselling book Model Business Letters, Emails and Other Business Documents has sold over half a million copies worldwide and has been translated into many languages. Originally from the UK, Shirley has lived and worked in Singapore, Bahrain and Canada. Shirley is now Founder and CEO of STTS Training Pte Ltd in Singapore. She is now a sought after speaker and trainer with a friendly, down-to-earth speaking style. She's passionate about helping people to grow and commit to change. In her presentations and training, Shirley shares useful strategies that audience members can use immediately back at the workplace. Shirley is creator of Business Writing That Works, a state-of-the-art, interactive virtual training program that helps people communicate more effectively, productively and profitably. Shirley was President of Asia Professional Speakers Singapore in 2011-12, and she is currently serving as Vice President of the Global Speakers Federation. With over half a million copies sold worldwide, the 7th edition of Shirley's international bestselling book Model Business Letters, Emails and Other Business Documents has firmly established itself as the definitive guide to clear and effective business writing. It's probably the most effective guide you'll find to help you put the key rules of good business writing into action.

	This fabulous event is organised by STTS Training Pte Ltd. Contact us – Tel (65) 9067 3932, (65) 9067 3938 | Fax (65) 6722 0739 | info@sttstraining.com | www.sttstraining.com